Mail Exchange (MX) records are DNS records that specify which machines accept mail for your domain and where to deliver the emails sent to your domain name. MX records consist of 2 parts: the priority and the domain. The lower the priority number means a higher priority.
Important Note: changes to MX records may take up to 48 hours to propagate throughout the Internet. Both of the MX records below must be created for your emails to be routed correctly when CL8 Hosted Exchange 2016 service is used.
Create the MX records
Login to your hosting provider’s DNS control panel and create the following MX records for your domain.
Priority: 0
Points To: filter.cl8cloud.com
Priority: 5
Points To: filter2.cl8cloud.com
Check if the MX records were created successfully
Perform the following actions using a Windows computer:
Open command prompt (Press Win+R on your keyboard to open it. Then, type cmd or cmd.exe and press Enter or click OK)
Type nslookup and press Enter
Type set type=mx and press Enter
Type your domain (e.g. yourdomain.com) and press Enter
If your records were correctly created, you should receive the results below
yourdomain.com MX preference = 0, mail exchanger = filter.cl8cloud.com
yourdomain.com MX preference = 5, mail exchanger = filter1.cl8cloud.com
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